Concept Support respects your privacy and only asks for information needed to respond to enquiries, discuss referrals, receive feedback, handle careers interest, provide services, and maintain this website.
When you contact the provider by phone, email, messaging services, or a website form, the details you provide may be used to reply to your enquiry, manage the requested route, and keep a record of the communication where that is necessary for service delivery, safeguarding, quality, or legal obligations.
What information may be collected
This may include your name, phone number, email address, referral details, feedback, job enquiry information, and any other information you choose to share when you contact the provider.
How information may be used
Information may be used to:
- respond to enquiries
- review referrals and suitability information
- record feedback, complaints, or concerns
- handle recruitment interest or applications
- meet safeguarding, governance, regulatory, and legal responsibilities
Sharing and retention
Information is only shared where there is a valid reason to do so, such as safeguarding, legal duties, professional involvement, or service delivery. Records should only be kept for as long as necessary for the purpose they were collected.
Your rights
Under data protection law you have the right to access personal information held about you, to request corrections to inaccurate information, to ask for information to be deleted in certain circumstances, and to raise a concern about how your data is being handled.
Who is responsible for your information
Concept Support & Accommodation Ltd is the data controller for personal information collected through this website. Privacy enquiries can be directed to admin@conceptsupportandaccommodation.co.uk.
Privacy requests should be directed to Concept Support & Accommodation Ltd at admin@conceptsupportandaccommodation.co.uk or through the contact page on this website.
Changes to this policy
This policy may be updated from time to time to reflect operational, legal, or regulatory changes.